2023-06-26
SUZUVERSE PTE.
68 CIRCULAR ROAD #02-01, SINGAPORE (049422)
Jack Tran as Chief Executive Office

Dear valued customer,

We are thrilled to share some exciting news with you! The highly anticipated SUZUWALK app version 1.1.12 is set to be launched on June 29, 2023. This new version brings a range of remarkable features and enhancements that will elevate your SUZUWALK experience to new heights. 

In the upcoming SUZUWALK app version 1.1.12, you can expect the following exciting additions:

• Introducing a New User Interface: We have completely revamped the user interface of our websites (SUZUVERSE and SUZUWALK) as well as the marketplace and wallet sections. 

• Single Sign-On (SSO) integration: We are introducing SSO functionality, which means that you will have a unique ID and password to access not only the SUZUVERSE Marketplace, and SUZUWALK app but also the SUZUVERSE Wallet. For more instructions, please visit our FAQ here: How to login use Single-sign on function (SSO)? 
• Update phone verification function: In our commitment to provide a secure and reliable platform, we are improving phone verification for countries where this function may not work optimally. 
• Dog level 0.01: Introducing Dog Level 0.01, a new campaign that enables new users to claim a dog at level 0.01, valued at $2.8, completely FREE of charge after completing phone number verification. Currently, we are conducting exclusive experiments with this offering in Japan and Vietnam, with the intention of expanding to other regions in the future.

Meanwhile, we must inform you of a delay in the launch of the Chatting function, originally scheduled for June. The revised release date is now set for July 13th, 2023. This decision was carefully made to ensure the successful release of both the new version 1.1.12 of the SUZUWALK app and the Chatting function itself later on. We sincerely apologize for any inconvenience this delay may cause and highly appreciate your understanding during this process.

Rest assured, we are committed to delivering a superior app experience. We greatly value your support and enthusiasm for SUZUWALK. We look forward to introducing the enhanced SUZUWALK app and the Chatting function on July 13th, 2023. 

Besides, we would like to emphasize our terms and conditions about the EARLY RISER event before users attend the new event. There have been some new adjustments with more exciting rewards, please help check this FAQ for detailed information: What is EARLY RISER event?

Moreover, kindly note that the SUZUWALK app, SUZUVERSE Marketplace and SUZUVERSE Wallet will undergo temporary maintenance from 12:00 to 18:00 JST on June 29th as we introduce the new version 1.1.12. During this period, there may be limited functionality on these platforms. After the review process, our app will be available for download on the App Store or Google Play within 1-2 days. Users will be able to access and install the new version during this time.

Thank you for your unwavering support and enthusiasm for SUZUWALK/SUZUVERSE.

For inquiries, please contact
SUZUVERSE Customer Support Department
support@suzuwalk.io